Orders placed until 12:00 every day will be shipped within the same day. Orders after this time will be shipped the next business day. Your order will be delivered within 1-3 business days. Excludes business days, weekends and public holidays.

Once your item is shipped, you will be provided with a tracking number. You can track your cargo on MNG Cargo's website with this number.

You can return your products unconditionally within 7 days from the delivery date.

The products to be returned must be unused, in their original packaging and with tags on. Additionally, the invoice of the product must be included in the return package.

No, there is no additional fee for returns.

Once the returned item has been inspected, your payment will be refunded to your original payment method within 14 business days.

High quality, non-toxic and hypoallergenic materials are used in our products, taking into consideration the health of you and your baby. All the fabrics we use are 100% cotton, first quality, domestically produced products.

Detailed information about the maintenance of our products is included on the product labels. Generally, washing at 30 degrees and natural drying is recommended. You can easily remove and wash the removable zippered covers.

Yes, most of our products have different color and pattern options. You can see the options on our product pages.

For any questions or requests, you can send an e-mail to support@kinderhug.com or call our customer service line. Our customer services are available on certain days and hours of the week to assist you.